ServiceMaster Advanced Restoration Fire Damage Restoration Images - 12/9/2020

 

ServiceMaster Advanced Restoration

23230 Del Lago Dr, Laguna Hills, CA 92653, United States

+19495371005

Laguna Hills, CA, Damage Restoration Company Shares Fire Pit Safety Tips

When a fire disaster strikes, ServiceMaster Advanced Restoration responds on the scene to assess the damage and provide the services that begin the process leading to restoration, repair, and recovery. The compassionate and dedicated team of professionals endeavors to start and finish the fire and water damage restoration as quickly as possible. A fire damage incident is complex and involves not just fire damage but also smoke damage, soot damage, water damage, and extensive structural damage depending on the size and severity of the incident. Fire scenes are loaded with chemical toxins from the combustibles involved in the fire. If the fire department puts out the fire, additional water damage and structural damage factor into the restoration equation. If the water damage is not immediately mitigated, advanced secondary damage and mold infestation may occur. Because of the danger to life and the destructive nature of a house fire, home fire safety awareness is crucial.

The COVID-19 pandemic has revitalized life in and around the home. The economic shutdown, restrictions on social gatherings, social distancing, sheltering in place, quarantines, remote work, and the virtual school have caused a paradigm shift that is more home-centered. Exercise, entertainment, and leisure are now focused around the home, including both indoor and outdoor living spaces. Pools, spas, grills, landscape lighting, and outdoor kitchens have skyrocketed in popularity.

With this re-orientation toward the home, outdoor fire pits have also ascended in popularity. Basking in the gentle warmth of an outdoor fire pit at the end of a long day can be both relaxing and invigorating, as long as the fire remains contained within the safe confines of the fire pit.

Ensuring that a fire is safely contained is of paramount importance. In 2020, approximately 8,500 fire incidents have consumed over four million acres and damaged or destroyed more than 9,300 structures. Here are some fire pit regulations and safety tips that can help make the experience relaxing, enjoyable, and safe!

Is it legal to have a backyard fire pit in California? Fire pits are legal in most California cities; however, each city in Southern California has differing building codes for constructing fire pits. Non-residential fire pits have additional restrictions to ensure a higher degree of safety. Anyone planning to build a permanent fire pit or purchase and install a movable fire pit should check the local laws before building. Propane and natural gas are a more environmentally friendly alternative to wood burning fire pits.

The following regulations are from the Orange County Fire Authority Fire Prevention Department:

Requirements for Gas Burning Flames Only

• These devices shall not be allowed within three feet horizontally from combustible construction, and the 3-foot separation extends vertically into an atmospheric column, not allowing combustible construction above the device within the column unless a permanent Building Department approved method of venting is installed.
• Other than one- and two-family dwellings, such devices shall not be installed within 10 feet from buildings.
• Site Plan and Form Submittal is not required: For a Building Department approved device meeting the above requirements, designed only to burn a gas flame and not the burning of wood or other solid fuels.
• Site Plan and Form Submittal is required: For the burning of wood or other solid fuels in a Fireplace, Firepit, Fire Ring, or similar device. (The plan is required to show the proximity measured in feet from the proposed device to all structures, fences, property lines, and slopes in or adjoining the yard. When there is more than one device, they are required to be numbered.)

Homeowners who are considering building a permanent fire pit or installing a portable fire pit should be aware of the above ordinances. The ordinances are designed with the safety of people, animals, property, and the forest in mind.

Basic Fire Pit Safety

Keep the following tips in mind when enjoying a backyard fire pit.

Tip #1: Locate the fire pit on level ground. A movable fire pit needs to be stabilized on level ground so that it does not tip over. The level ground around the fire pit also helps prevent people from tripping and falling onto or into the pit.

Tip #2: Position the fire pit ten to twenty feet away from plants and other flammable objects. This precaution reduces the likelihood that sparks or flames will ignite nearby materials and cause an uncontained fire that could lead to extensive fire damage to nearby property.

Tip #3: Do not use a fire pit underneath an overhang. Enjoying a fire pit under a combustible pergola or other covering could result in the structure catching fire.

Tip #4: Keep a bucket of sand, a garden hose, or a fire extinguisher on hand in case of an emergency.

Tip #5: Do not use a wood-burning fire pit on a deck or patio.

Following these basic tips can ensure a relaxing, enjoyable, and safe experience around the backyard fire pit!

When fire damage, water damage, flood damage, or other property damage disaster strikes a home or business, ServiceMaster is poised to respond around the clock. Seeing a home and its precious contents consumed by fire is one of the most traumatic experiences a homeowner can face. After such a devastating loss, reassurance is found in receiving clear guidance and support. At ServiceMaster Advanced Restoration, technicians are more than talented professionals. They are caring people intent on getting the homeowner back in the home as quickly as possible while communicating with the client every step of the way.

For more information about fire damage restoration in Orange County and the surrounding area, contact the office by phone at (949) 537-1005.

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Fire Damage Restoration - 11/17/2020

 

Answering Common Questions About Damage Restoration in Laguna Hills, CA

ServiceMaster Advanced Restoration is a property damage restoration company serving Orange County, Los Angeles County, San Diego County, and the surrounding area. The team of highly trained, experienced technicians is dedicated to helping people whose lives, homes, and businesses have been disrupted by a water, fire, flood, or mold damage disaster.

When a local homeowner is faced with a water damage or fire damage event in their home or business, they need property damage restoration services in Laguna Hills and the greater Orange County metro area. They may have many questions, and quick answers are necessary so that they can take immediate action and make sound decisions about restoring and repairing the damage. Here are some of the most common questions property owners ask when they have been struck by a disaster.

Are the technicians trustworthy?

ServiceMaster technicians are amazing. Service providers in the property damage industry are in this industry because they fundamentally care about people in need. A fire at a home or business is traumatic. The flames and choking smoke, the noise and turmoil, and the devastation bring stress and emotional trauma. The water damage resulting from extinguishing a fire compounds the issue. Often, the occupants of the damaged home are forced to find living accommodations other than their residence. Sometimes, all a family takes with them to their temporary housing are the clothes they are wearing.

The people who find careers with ServiceMaster do so because they care about people in need. The technicians at Service Master Advanced OC go through a rigorous employment screening process, including background checks. Every employee is thoroughly vetted before they ever put on a ServiceMaster uniform. The ServiceMaster team of professionals can be trusted because they have integrity, a core value of the ServiceMaster approach.

Are the technicians careful with the client’s possessions?

The ServiceMaster technicians are thoroughly trained in the proper procedures to handle flooring, baseboards, sheetrock, and furniture that have suffered water damage or fire damage. Often, personal possessions that have significant sentimental and monetary value are affected by water or fire. The technicians take great care to treat family heirlooms, artwork, jewelry, photographs, and other valuables with the gentleness and tenderness they would treat their own precious belongings. A cherished, first-grade finger painting is treated with the same care and respect that a signed painting of great financial value is treated.

Are the technicians qualified and competent?

Technicians with ServiceMaster Advanced Restoration have IICRC certification and engage in continuing education to ensure the use of the best cleaning and restoration techniques and adherence to the highest industry standards. The IICRC website provides the following information about its origin and purpose: “The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning and Restoration Industries. Since starting in 1972, the IICRC has evolved into a global organization with more than 60,000 active Certified Technicians and more than 6,000 Certified Firms around the world. Unmatched in technical excellence, the IICRC Standards are developed to provide the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry.”

When ServiceMaster Advanced Restoration arrives on the scene, clients can be confident that the industry’s best professionals have been mobilized to take care of the water, fire, mold, or biohazard disaster.

How is ServiceMaster Advanced Restoration run as a small business?

The locally owned and operated business is licensed, insured, and is an endorsed provider of water, mold, fire, and smoke restoration services. All necessary licenses and permits are kept current. The parent franchise has been in business for over 60 years and is nationally recognized as a top-tier leader in the property damage restoration industry.

Will the technicians explain the restoration process in a way that is easy to understand?

Before any work begins, a technician will inspect the area and assess the damage. A detailed estimate with written explanations and images will be prepared. The technician will review the estimate with the property owner, at which time any questions will be answered. The client can be assured that there will be no surprises at the conclusion of the job.

Will the staff respond promptly to any questions?

The ServiceMaster support staff is available and ready to answer any questions the client might have. To better serve the surrounding communities, multilingual customer service is available in English, Spanish, Japanese, and Vietnamese.

How soon can the company respond?

Customer service and fast action are hallmarks of the ServiceMaster culture. Seven days a week, 365 days a year, and anytime day or night, the ServiceMaster Advanced Restoration team quickly responds to help people get their life back to normal. The more time that elapses before treatment, the greater the damage will be.

Will the team help deal with the insurance company?

ServiceMaster Advanced Restoration has a long history of working with insurance companies to help get a client’s claims processed as quickly as possible. The average water damage claim can cost thousands of dollars. There is enough stress from the property damage disaster. Worrying over insurance claims is unnecessary stress. The professionals at ServiceMaster Advanced Restoration are industry leaders when it comes to handling insurance claims. That is why they are an endorsed provider for many companies.

For more information about water damage, fire damage, mold remediation, biohazard cleanup, and other services, contact Service Master Advanced OC by phone at (949) 537-1005. Service areas include Orange County, Los Angeles County, Riverside County, San Diego County, and parts of San Bernardino County.

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Laguna Hills, CA, Restoration Company Shares Tips for Dealing With Water Damage

 At ServiceMaster Advanced Restoration, the goal is to quickly and efficiently restore the property to its pre-damage condition. The job is not complete until the customer is satisfied. The ServiceMaster Advanced Restoration team of water damage restoration experts are IICRC certified, have a wide range of experience, and are equipped to remove and restore the damage caused by fire, water, or mold.

About 100,000 water damage incidents occur every week in the US. Every few seconds, a washing machine supply line bursts, a dishwasher leaks, a hot water heater floods a house, or a pipe bursts in the ceiling. The home is a water damage disaster waiting to happen. The kitchen is the most vulnerable room in the home since the dishwasher, refrigerator, garbage disposal, ice maker, and water filtration system are clustered in the kitchen. If the laundry room is nearby, add the washing machine and its supply lines to the list of potential water damage causes.

Consider a situation in which a child leaves a bathroom faucet running. The sink stops up and overflows. Every sixty seconds, two to three gallons of water spills over the edges of the sink onto the floor. An hour later, when the child remembers they left the water running, 150 gallons of water have flooded the bathroom and adjoining bedrooms. A burst pipe can flood the basement or crawl space with anywhere from six to twelve gallons of water per minute. The water has to go somewhere; then, it has to be removed.

The homeowner would be amazed if they realized how much water can be absorbed by carpet padding, cushions, area rugs, and books and magazines stacked on the floor. Given enough time, large amounts of water can wick into furniture, draperies, sheetrock, baseboards, and flooring. If water mitigation — the removal of water from a home or business — does not begin immediately, further absorption can lead to massive secondary water damage. When secondary water damage occurs, replacement may be required. Replacement is much more expensive and time-consuming than drying, dehumidifying, disinfecting, and deodorizing.

What to do when water damage occurs

1. Remove some of the water by mopping and blotting the affected area.
2. Remove wet area rugs and other floor coverings that are not attached to the floor.
3. Lift curtains or draperies off the damp floor. Loop them through a coat hanger, and place the hanger over the curtain rod.
4. Wipe wet furniture. Prop up wet furniture cushions to allow for even drying. Place aluminum foil under furniture legs.
5. Move documents, paintings, photos, and art objects to a safe, dry location.
6. Keep books on bookshelves, and pack them tightly to avoid warping of the pages until the restoration professional can begin the specialized drying process.
7. Open cabinet doors, drawers, and closets to enhance drying.

What not to do when water damage occurs

1. Do not enter a room or area with standing water until the electricity has been turned off. Electrocution is a real danger when standing water is present. If the person shocked has a pacemaker or implantable cardioverter-defibrillator (ICD), complications could arise from the jolt.
2. Do not use a household vacuum cleaner to remove water from floors or carpets. Household vacuums are not designed to be wet vacuums, and the water and moisture will ruin the equipment. Electric shock is a possible hazard, as well.
3. Do not lift tacked-down carpet without professional help. Lifting heavy materials such as water-logged pillows, cushions, or carpet can cause back injuries. Removing wet carpet and padding without causing damage requires special skill and strength. Most of the water is absorbed by the padding, not the carpet. In some cases, carpet and padding can be dried in place.
4. Do not use electrical appliances while on or near wet flooring or carpeting. The issue of electric shock comes into play.
5. Do not disturb visible mold. Disturbing mold can inject additional mold spores into the air, which can cause allergic reactions, exacerbate asthma attacks, and stimulate mold growth. Leave visible mold alone. Do not make a bad situation worse.
6. Do not remove books from shelves. Leave books on the shelves, but pack them tightly so that the pages and covers do not warp. A skilled ServiceMaster drying technician can work wonders with wet or moist books and documents.
7. Do not turn on lights, fans, or other ceiling features if the ceiling is wet. Stay out of rooms where ceilings are sagging.

In serious water damage incidents where both the water level and the stress levels are high, the best course of action is to call ServiceMaster Advanced Restoration. The customer service representative will gather basic information and schedule the team from ServiceMaster Advanced Restoration. Trained, certified, and well-equipped property damage restoration specialists arrive on-site and promptly begin the water damage mitigation and restoration process.

For more information about water damage restoration, visit the ServiceMaster Advanced Restoration website at servicemasteradvancedoc.com. Contact the office by phone at (949) 537-1005.